Billing and Insurance

Virginia Heart accepts most local health insurance plans. Please click here to see a list of insurance plans we participate with. You should always verify participation status with your health plan. 

Please click here to learn more about consumer rights for our out-of-network services. 

Our patient account representatives can identify reimbursement procedures for most plans and file the insurance claim for you. We work to make sure you receive the full benefits of your insurance coverage. 

For any questions regarding your specific insurance, we've established a centralized "one-call" billing office. Call our billing office at 703-591-1688 between 8:30am and 4:00pm, Monday through Friday. 

The billing office is open from 8:30am-4:00pm, Monday through Friday and can assist you by phone at 703-591-1688. 

Many insurance plans require the patient to pay a co-payment at the time of service. Please come to your appointment prepared to make your co-payment. 

Many insurance plans require patients to pay a deductible. Please come to your appointment prepared to make payment towards your deductible, if required. 

Under the law, health care providers need to give patients who don't have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided. To read the full statement, click here.

Virginia Heart will file your insurance claims for you. Because of special requirements by insurance companies and frequent changes in the requirements, we must have a copy of your insurance card. 

When Virginia Heart files your insurance claims, we ask your insurance company to send payment directly to us. We allow your insurance company time to process and pay your bill. However, if a timely payment has not been received, you will be billed for the unpaid balance. 

Contact our billing office at 703-591-1688 if you have any questions. 

Virginia Heart has transitioned to a new electronic medical record: EpicCare. This is being done through our partnership with Inova Health System. Due to this transition, some patients will receive more than one bill for their Virginia Heart services. 

For services rendered before 5/1/21 that have an outstanding balance, you will receive a separate statement. We ask that you make a payment in full within 30 days of receiving this statement. Payments can be made by cash, personal check, money order, Visa, MasterCard, American Express, or Discover Card. 

Mail your payment to:
Virginia Heart Patient Accounts
2901 Telestar Court
Suite 300 
Falls Church, VA 22042

Make your payment online:
For services rendered after 5/1/21: https://mychart.inova.org/MyChart/
For services rendered before 5/1/21: www.patientnotebook.com/virginiaheart
DME Only Bill payments: www.patientnotebook.com/VHDME

At Virginia Heart, our patient account represntatives will work with you to help settle your financial responsibilities. We have different payment options and payment plans available if: 

• you do not have insurance, or
• your appointment, test, or procedure is not covered by your insurance.

Call our billing office at 703-591-1688 between 8:30am and 4:00pm, Monday through Friday to speak with a Patient Account Representative. 

Your insurance may require pre-authorization or a referral to see one of our physicians. You will need to obtain the required referral and bring it with you to your office visit. 

Note: If an insurance plan requires a referral but the patient does not have one, the patient will need to sign a waiver stating that he/she agrees to be responsible for payment in full.