Frequently Asked Questions

All Virginia Heart offices are mask-optional. If you wish for your care team to wear a mask, please ask. You may be asked to wear a face mask for some diagnostic tests. 

If you are experiencing any COVID symptoms or have tested positive within the last 14 days, we ask that you call to reschedule your appointment or switch to telemedicine. 

A recent article published in the Heart Rhythm Society Journal demonstrated how the Apple iPhone 12 can prevent an ICD from working properly if it is too close to the device. This applied to all versions of the iPhone 12. We ask that if you own an Apple iPhone 12, you refrain from keeping it near your ICD. 

Our telephone lines are open from 8:30 a.m. to 12 p.m. and 1 p.m. to 4 p.m. Monday through Friday.

To request a copy of your medical records for yourself or another physician, please print out and complete the release form below, then send it to us:

Mail your request to:
Virginia Heart
Medical Records
2901 Telestar Court, Suite 300
Falls Church, VA 22042

OR

Fax your request to:
(571) 665- 6871

Requested information from your medical record is sent free of charge when needed for follow-up care. There is a fee for copies requested for personal use.

Your health information will be kept confidential and viewed only by our personnel who need to know your medical and billing information to perform their jobs.

Questions? Call our Medical Records Department: (703) 621- 4501 Option 1 then Option 3 for Medical Records.

Release of Information Form

To request a change to your email address in your personal medical record, please print and complete the form below, then send the completed form to us via email or fax.

Email Change Request Form

Email: EmailChange@tcg.md

Fax: (703) 766 5902

The patient portal will allow you to view your test results, exchange secure messages with your care team, view your current medication list and see upcoming appointment information. To sign up for the portal, please visit https://www.virginiaheart.com/patientportal. Please be sure to enter all of the appropriate fields in the registration field before it is submitted. Your form will be processed within 24 business hours.

The majority of our offices offer complimentary parking and some of our offices offer free valet service. Please visit our locations page to learn more about each office. 

In case of a weather event where we make a decision for the safety of our staff to close our offices, you will be contacted directly if you have an appointment for that day and your appointment will be rescheduled.  

In general, our offices are open Monday - Friday, 8:00 a.m. to 5:00 p.m. However, certain tests and procedures may be scheduled earlier in the morning. Hours by office are listed on the Locations page.